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General Questions: service@coffeemaven.com Feedback and comments: feedback@coffeemaven.com Technical support: techhelp@coffeemaven.com Password and member name questions: passwords@coffeemaven.com Phone: (800) 972-2776, toll free, Monday through Friday, 8 a.m.- 5 p.m. PST Fax: (800) 970-9776 Mail: Coffeemaven.com Attn: Customer Service 725 South Curson Avenue LosAngeles, CA 90036